Call Center Specialist- Accelerated Enrollment Solutions (AES)

🔍 Horsham, Pennsylvania, United States

📁: Marketing and Communications

📅   : Apr 08, 2019 Post Date

📅   : 4600 Total Views

Thanks for your interest in the Call Center Specialist- Accelerated Enrollment Solutions (AES) position. Unfortunately this position has been closed but you can search our 0 open jobs by clicking here.

Qualifications:

Minimum Required Education and Experience:

BS/BA Degree or equivalent
Requires 3-5 years of large-scale outbound call center experience
Requires a minimum of 2-5 years vendor relationship management in the outbound call center industry

Required Knowledge, Skills and Abilities:

Proficient with MS-Office Suite (Word, Excel, PowerPoint, Access)
Knowledge of inbound and outbound call center strategies
Understanding of call center best practices, dialer management, staffing, outbound campaign management and scripting/CRM applications is preferred
Understanding of telemarketing rules, regulations and DNC requirements
Strong analytical skills with excellent computer skills
Excellent interpersonal, verbal and written communication skills
Ability to multi-task in a fast-paced and dynamic environment