Medical Information Associate I
Qualifications:
Education and Experience:
Physical Requirements:
Education and Experience:
- High / Secondary school diploma or equivalent and relevant formal academic / vocational qualification Technical positions may require a certificate
- Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to at least 4 years).
- In some cases an equivalency, consisting of a combination of appropriate education, training and/or directly related experience, will be considered sufficient for an individual to meet the requirements of the role.
- Strong verbal and written communication skills
- Strong language skills (comprehension, speaking, reading and writing); Fluency skills in a second language may be required
- Solid computer and keyboarding skills
- Good interpersonal skills
- Ability to work independently as well as part of a team.
- Ability to interpret client provided medical and technical information
- Organizational and time management skills
- Ability to maintain a positive and professional demeanor in challenging circumstances
- No management responsibility
- Work is performed in an office environment with exposure to electrical office equipment
- Constant interaction with clients/associates required
- Constant attention to detail-visual, mental
- Constant multi-tasking
- Daily exposure to high pressure, intense concentration needed
- Rotating shifts may be required
- Occasional driving to site locations with occasional travel
- Long varied work hours required occasionally
Physical Requirements:
- Frequently stationary for 6-8 hours per day
- Repetitive hand movement of both hands with the ability to make fast, simple, repeated movements of the fingers, hands, and wrists
- Occasional mobility required
- Occasional crouching, stooping, bending and twisting of upper body and neck.
- Light to moderate lifting and carrying (or otherwise moves) objects including luggage and laptop computer with a maximum lift of 15-20 lbs. or 6-9 kgs.
- Ability to access and use a variety of computer software developed both in-house and off-the-shelf
- Ability to communicate information and ideas so others will understand; with the ability to listen to and understand information and ideas presented through spoken words and sentences
- May interact with others, relating and gathering sensitive information. Interaction includes diverse groups
- Works with guidance or reliance on oral or written instructions from management. May require periods of intense concentration
- Performs a wide range of variable tasks as dictated by variable demands and changing conditions with little predictability as to the occurrence
- Ability to perform under stress
- Regular and consistent attendance